Rules of acceptance of bets on events at Betspawn
Betspawn.com is owned by Betspawn AB and is operated by Carambit Entertainment B.V., registered in the Commercial register of Curacao no. 142262 and has a sublicense by CEG pursuant to Master eGaming License #1668 JAZ. Address: Dr. M.J. Hugenholtzweg Z/N, UTS-Gebouw, Curacao, Netherlands Antilles.
1. Betting rules
1.1 Betspawn accepts bets on the outcome of eSports and sports events with a deliberately unknown result.
1.2 Every time downloading the client’s application, regardless of the use of the media resource (via Internet or mobile services), by opening an account and using an existing account, betting or participating in any games, taking any prize, the client confirms his agreement with the current version of the Rules and the obligation to act in accordance with these Rules. Anytime a user downloads the client, registers an account, uses an existing account, bets on any games, takes any winnings, etc., this signifies the User’s agreement and obligation to act in accordance with the current rules.
1.3 Betspawn has the right to make any changes and additions to the rules set forth herein, the provisions and procedures of payments without an individual prior written notice. Users are notified about this with appropriate announcements. The conditions of previously staked (placed) bets remain unchanged, and bets which are accepted are subject to the posted rules at the time of acceptance.
1.4 Betspawn reserves the right to refuse service to any person without disclosing the reason(s).
1.5 The 'Cash Out' function allows the user the possibility to redeem a bet that has not been settled yet. It is available on selected events both in pre-match and live, as well as on both single and multiple bets on selected sports and events. Cash Out cannot be used with bonus money or free bets. Cash Out requests can be subject to a delay similar to the delay of live betting. Should it happen that during this delay, for whatever reason, the Cash Out request will not be accepted and the user will be notified with a message. Betspawn reserves the right to offer Cash Out at its own discretion and does not acknowledge or accept any liability whatsoever if the Cash Out functionality is not available. Should a Cash Out request be successful, then the bet will be settled immediately and any subsequent events which occur in relation with the bet will not be taken into account. In the instance of a cashed out bet having suffered from a technical, pricing or settlement error at any time between the time of original placement and the cash out, Betspawn reserves the right rectify such inaccuracy.
2. Policy for site use
2.1 Betspawn does not bear any responsibility for any losses or damages claimed as resulting from the use of this site or from its content. This provision equally applies to the use or misuse of the content of the site by any person, inability to access the site or use it, to delay in functioning or transmission of data, failures in communication lines, any errors, misprints or omissions in the content of the site.
2.2 Loading photos and video from the website or its subsites is permitted only for private use. A publication, transmission or reproduction of this data for any other purpose is strictly prohibited.
2.3 Betspawn monitors the traffic of its website actively, and reserves the right to block access in cases of suspected automated betting (bots).
3.1 Basic terms accepted in this edition of the rules: “Single” – a bet on a single event;
“Combination” – this is a bet on the outcome of several different events simultaneously. When you place a bet on the outcome of two or more events (for example, two different football matches), you can unite them in “Combination”. To win a combination bet it is necessary for you to not have any failed predictions (losses) on any of the outcomes which are included in the Combination. Loss on one of the outcomes of a combination bet means loss throughout the entire bet. Winnings of combination bets are equal to the product of the odds of the different outcomes in the combination multiplied by the stake (if on one of the bets included in the combination occurs a return, then the coefficient on it equals to 1).
“System” – a set of “combination bets” of a particular set of events. Each combination of the system is calculated as a separate combination bet. To win in the system it is sufficient that the indicated number of predictions of the total number be correct (it is defined by name, that is, for example, in the system “3 of 4″ it is necessary that 3 of the 4 predictions prove correct, for “5 of 7″ it is necessary properly to predict the outcome of the five events of 7 options, etc.). It must be taken into account that because of the fact that only a part of the total bet amount is specified on each of the combination of the system bet (proportional to the number of options) then the winnings by such a system bet will be less than the possible general winnings by the combination bet. In some cases, when not all outcomes are predicted, the amount of winnings may be less than the amount of the bet, but in contrast, to combination bets, a part of the amount will be offset on account of correctly predicted outcomes.
“Chain” – bet which is a combination of “single” bets including events independent from each other. The sum of a single bet of chain ‘s each event is equal to the sum of chain. The client is given a chance to determine independently the order of the bets included in the chain and stake only on the first event of the chain. Thus, the concept of “chain account” is imported. After the tournament of each single bet included in the chain the sum of that account is calculated. Initially, it is equal to the sum of the first bet.
If the sum on the chain account is less than its initial sum, the chain’s next event’s single bet is calculated by the account balance. The procedure of chain’s calculation depends on the order of bets mentioned in the given ticket but not on time. The sum which remains on the account after calculation of all bets in the chain is subject to payment. If the sum on the chain account reaches zero – the chain breaks and is considered to be lost. “Handicap” – the advantage or the leeway of the entrant of competition, expressed in maps, points, games, etc., which is provided by Betspawn to the entrant with bets on it. The result of the event subject to the handicap is determined in this way: the handicap given to the entrant is added to the corresponding result shown by the entrant in the competition. If the results thus obtained are in favor of the elected entrant, he is considered as a winner, and the bets on his win subject to the handicap win. Payments are carried out with the coefficient of winnings indicated in the description of bets. If the result is in favor of the opponent – the bets are lost. If the result subject to the handicap is a draw, then the coefficient of winnings under such a result will be equal to 1 (return of the bet);
4. Policy of Bets
4.1 The values of the parameters (including handicaps, totals) and coefficients of the events specified in the line of the current day may change after any bet, but conditions before bets are the same, except in cases of technical and obvious mistakes in the line.
4.2 As an amount of bet, only the amount confirmed and registered by the Betspawn is accepted.
4.3 The User is the only person who is responsible for the bet. Once a bet is made and its acceptance is confirmed, it cannot be changed or canceled by the User. Betspawn does not provide any guarantees with respect to the “lost” or “double” bets made by customers. Please carefully check all the bets you have made.
4.4 Loss of your password cannot be a reason for the withdrawal rates or cancellation of the request for payment of winnings.
4.5 A bet is accepted as soon as it is confirmed by Betspawn. All accepted bets are displayed in the “Bet History”. In some cases, there may be a delay until a bet is listed in your history. In case of any dispute, the time when the bet was registered in the system of Betspawn is considered to be its true submission time. If the User did not receive any notification about the acceptance of bet, the rate is still considered to be accepted if it is displayed in the “Bet History.”
4.6 Failures of communication or other technical failures in customer communications are not a reason for the cancellation of a bet if the bet has been registered in the server.
5. Displaying Data
5.1 Betspawn is not responsible for the accuracy, completeness, and timeliness of the proposed information services, including data on the events of Live and mailing services.
5.2 Betspawn makes every effort to make the information on Live events (such as results, the time of a game and the statistics of teams /players) be correct. However, this information is displayed only for informational purposes. Betspawn is not responsible in case of any errors in this data.
5.3 Betspawn is not responsible and does not accept any claims regarding the accuracy of the translation from foreign languages of team names and the names of the players.
5.4 If in the indicated event/match more than one member with the same surname is present and during bet acceptance, the full name of the athlete or other features identifying them uniquely have not been indicated, all bets are refundable.
5.5 If in the name of the match or in the name of the position one or more entrants are indicated in the line incorrectly (except for errors in translation), that is if the other team/entrant of represented tournament is indicated instead of the necessary one, all the bets on that event are recognized as invalid and a return is made. Only Betspawn has the right to determine the events belonging to this category.
5.6 In cases when the specific details of the team such as a particular age group (for example 18 years/to 21 years/youth teams), gender (women) or the status of the team (reserve) are not indicated in the line resulting in the marking of the other team in the line instead of the declared one, all bets on this match are refundable. In other cases, when an incomplete name or possible grammar errors are indicated in the line, all bets remain in force. If the gender of teams is not indicated on the line, it is considered that the gender of teams is male. In case women’s teams are participating in a match it is necessary to have a detailed indication about it in the line otherwise bets on this match are subject to a return.
5.7 Date and time indicated in the line are the date and time of discontinuation of betsˈ acceptance on the event (except for Live events) and do not necessarily coincide with the date and time of the actual start of the event. The actual time of the event while counting the bets is considered as the time of the start of the event, which is determined based on the official documents of the organization conducting the competition, as well as the data of Betspawn.
5.8 On acceptance of bets for Live Events there is a set delay, the value of which may vary depending on the sport, market, and other features, and it is determined exclusively by Betspawn for security and protection from subsequent bets.
5.9 Incorrectly indicated date of the conducted match is not a ground for cancellation of the bet.
5.10 If the match began from the moment at which it was previously interrupted, and on the line, that was not stipulated, the bets are refundable.
6. Interlocking events and outcomes
6.1 In “combination” and “system” bets it is forbidden to include different events that relate to the same match, not even the ones which are interdependent directly. If in such bets were included any events that relate to the given match, this bet is refundable, even if the computer program of accepting the bettings did not block this bet during its submission. Betspawn reserves the exclusive right to determine whether the events are connected.
6.2 In the game on output-absence from the group in “combination” and “system” bets it is allowed only to bet on one team from the given group. If in such bets qualify-not qualify of the teams from the same group were included then the given bets are refundable, even if the computer program accepting the bets did not block this bet during its submission. Betspawn reserves the unique right to decide whether to accept bets on the position of qualify or not qualify in “combination”, “system” and in “single” bets.
7. Obvious and technical errors
7.1 Betspawn is not responsible for errors in typing, transfer or counting of bets. In particular, Betspawn reserves the right to correct obvious errors made while entering information on betting coefficients and/or calculation of the amounts at the bets (for example, errors in the coefficients indicated in teams incorrectly, incorrectly indicated events, etc.), or declare invalid the corresponding bets even after completion of the event. In the cases of correcting obvious errors, bets are returned. The most common types of technical errors are the following:
7.1.1 Errors of input of coefficients – when the coefficient (or the setting of the handicap/total, etc.) is displayed without a separator (dot) or with any additional number. Example: instead of the coefficient 1.8, 18 is displayed, instead of 2, 23 is displayed, instead of 3, 30 is displayed etc.
7.1.2 “Mirror Errors” – when the coefficients for players are displayed in a diametrically opposite manner. In this case, the favorite of the game (including a current favorite of a live event) is displayed by a coefficient exceeding the coefficient of the outsider of the given event. Example: In Counter-Strike: GO, Virtus Pro versus Gambit, and the bets displayed is “Match winner”, where Virtus Pro has the odds to win at 4.00 displayed, and Gambit the odds to win at 1.20 displayed, instead of Virtus Pro at the odds of 1.20 displayed and Gambit at 4.00 displayed.
7.1.3 Writing errors – if all the coefficients are indicated correctly, however, teams are written in an incorrect order (usually, occurs for events taking place on a neutral field).
Clear indicators of obvious errors are: very large difference in the coefficients of Betspawn and other bookmakers, the coefficients that are nearly impossible to give in the current situation of the match. The right to determine whether or not an obvious or a technical error was made in any case belongs exclusively to Betspawn.
7.2 Betspawn reserves the right to abolish the bets made on deliberately incorrect coefficients and obvious errors. The customer will be informed about changes in the balance immediately.
7.3 Betspawn reserves the right to cancel the bets even after the end of the event if these bets are won by the User as a result of a technical failure or an obvious error.
7.4 In cases when due to technical reasons the User’s bets were not provided with the necessary amount of funds in the account, the bets are considered as invalid.
7.5 In case of mistakenly having credited the means to the customer’s account the latter shall immediately notify Betspawn about the mistake. If due to an error a negative balance has been formed at the client, Betspawn has the right to cancel the uncalculated bets despite the fact that they were made before the error occurred.
7.6 Betspawn reserves the right to oblige the User to liability for any damage caused to it if the user used a technical or administrative error intentionally when making a deposit and/or during the receipt of money on the account.
8. Legal Aspects
8.1 Betspawn states explicitly that bet placement and betting organization, as well as participation in betting and games like lottery may be restricted by law or even prohibited in some countries. Such restrictions or prohibitions may be imposed even if the company obtained the necessary permission (license for betting or organizing gaming) to place bets and betting organizations.
The User should note that if the placement of bets or participation in betting and games such as lotteries is prohibited or permitted only under certain conditions, which are not followed, the responsibility for any damage caused by this rests solely with the User.
The client must also take note that Betspawn is not required to provide clients with information, instructions and warnings in a wider range than in the present paragraph. In particular, Betspawn is not liable for damages suffered by the User due to the violation of the relevant legislative prohibitions functioning in his/her country.
8.2 By rating or participating in the games, the User confirms that he has reached the lowest age of consent limited by the law of his country, and confirms his/her capacity to enter into the agreement with Betspawn. In the case of non-fulfillment of these requirements the User’s account will be closed and necessary measures will be applied.
8.3 The User agrees that his personal information provided to Betspawn during the pool betting and games such as lotteries, as well as in any other game is stored and used by automatic means.
8.4 By registering the User confirms the exclusive intellectual property of the Betspawns regulations, as well as the system controlled by them.
8.5 Betspawn reserves the right to inform Users about special promotions and new products by telephone and e-mail.
8.6 Legal relations between the User and Betspawn are subject to laws of Curacao and are regulated by it with the exception of the appropriate legal rules of international private law. The place of performance of all obligations at betting and gaming, as well as at the appropriate bets, is Curacao. All disputes arising over or regarding bets made by customers, are resolved if it does not contradict the law, by the court in Curacao, having the relevant territorial and subject matter jurisdiction.
8.7 Betspawn expressly states that it does not provide users with any advice (consultation) on tax matters and/or legal matters.
8.8 No disputes about the bets can lead to a lawsuit, legal action, as well as claims on bookmaker licenses if Betspawn complies with the provisions of arbitration.
8.9 In case of any claims and disputes from Users’ side and people representing their parties, the company’s liabilities are limited by the size of bets or its possible winnings.
8.10 In case of any disputes or claims the database of Betspawn has priority over any other data.
8.11 If there is a discrepancy between the English version of these rules and the translation into another language, the English version is considered to be the correct one.
8.12 Any matters of dispute including claims about the results of the event are accepted to be reviewed by Betspawn office within 5 days from the end of the sporting event.
8.13 Betspawn does not hold Users’ funds in segregated or separately protected bank accounts. It is important for the User to understand that deposits of Betspawn are not in banks and no interest is accrued upon them.
8.14 Betspawn does not accept bets from “Excluded Territories”, meaning all the territories where online gaming is illegal according to local legislation or the territories where a specific gaming license is required to operate in that Territory. The list of countries include but is not limited to Afghanistan, Antigua and Barbuda, Australia, Belgium, Bulgaria, Cayman Islands, China, Cuba, Cyprus, Czech Republic, Denmark, Estonia, Estonia, France, France and its territories, French Guiana, French Polynesia, Germany, Hong Kong, Hungary, Iran, Iraq, Ireland, Israel, Italy, Japan, Latvia, Libya, Macau, Micronesia, Myanmar, Netherlands, Netherlands Antilles, North Korea, Philippines, Poland, Portugal, Saudi Arabia, Serbia, Singapore, South Sudan, Spain, Sudan, Syria, Turkey, United Kingdom, United States and its territories, Vatican, and Yemen, each an Excluded Territory. It is each customer’s responsibility to ensure that they comply with their own local laws or relevant laws and regulations with regard to internet betting service.
8.15 By default, the customer is allowed to use players account and Betspawn products and services only from the country in which customer account address is located. Usage of customer account through foreign IP addresses and/or the anonymous proxies is not permitted without written permission from Betspawn’s Anti- Fraud Department.
8.16 The following territories are restricted for NetEnt games: Afghanistan, Albania, Algeria, Angola, Australia, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America and The United Kingdom.
In addition to the above it is not permitted to offer Guns & Roses, Jimi Hendrix & Motörhead in the following countries:
Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey and Ukraine
Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man) and Scarface can only be played in the following countries:
Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.
9. Restrictions on rates
9.1 Betspawn has the right not to accept bets from any person without giving any reason and reserves the right to close or temporarily block the accounts of individual Users without prior notice.
9.2 Minimum and maximum size of bets for all sporting events is defined by Betspawn and is subject to changes without prior written notice. In addition, Betspawn reserves the right to impose special restrictions on the accounts of individual users.
9.3 Betspawn does not recommend two or more Users to place bets from one IP-address (from the same computer or the same local area network) in order to avoid suspicion of collusion (cheating). In such cases, it is necessary to reconcile the possibility of the game with Betspawn by explaining the circumstances. Betspawn has the right to block the account of such a User and ask them to send the documents verifying their registered identity.
9.4 Winnings are paid only within the limits set with maximum limits of Betspawn. If the User has made a bet and the winning exceeds the maximum, Betspawn will not pay any amount of money exceeding the maximum limit.
10. Late bets
10.1 Bets placed after the start of the event, except the bets for Live events, in all cases, are invalid and are returnable, and are excluded from the “combination” and “system” bets. Any bet (including bets for Live Events) made on an event, the result of which is already known by the time of betting, is considered invalid and will be refunded.
10.2 If the User wishes to challenge the time of the start of the event, he must provide an official document (or a link to the website of regulatory bodies of the given event) which confirms the actual time of the start of the match on which the given bet was made.
10.3 While arising disputes regarding the time of the start of the event, if the official regulatory bodies of the appropriate tournament/event do not provide (or lack) such information, the information of Betspawn about the start time of the event is considered the only correct one while calculating the bets.
11.1 If a “return” is declared about the bet, such bet is considered as won with the coefficient of 1. In case of “Single” bets this means that the User will get back the amount of money placed to this bet. In the case of “combination” or “system” bets the total coefficient will be changed accordingly (in the event, where a return occurred, the coefficient will get the value 1, the coefficients on the remaining events will remain unchanged, and the final coefficient will be counted according to similar scheme; only the coefficient of the outcome of the event, on which was given a return – one of the factors (multipliers) of the final coefficient of “combination” or “system” – will get the value 1).
12. Privacy of User’s data
By accepting our terms and conditions, you accept our privacy policies. Read about our privacy policies here.
12.1 The User is responsible for maintaining the confidentiality of any information related to their account and shall take all measures to prevent the use of personal accounts by unauthorized persons. Any operations confirmed by the username and password of the account holder shall be valid and have legal force.
12.2 If the User suspects that his username and password are known to a third person, at any time they have the right to send a request to Betspawn to block the account temporarily for all circumstances to be made clear.
12.3 To ensure the security of personal data of Users, Betspawn communicates with Users via the e-mail indicated by the User upon registration.
12.4 The User is responsible for maintaining the confidentiality of any information related to their e-mail and shall take all measures to prevent the use of e-mail address by third parties. Betspawn is not responsible for any loss or damage resulting from the connection between Betspawn and the User using a registered e-mail address.
13.1 In case of possible interference in the match result and the formation of the coefficients for the match (including cases of suspicion in match-fixing), Betspawn reserves the right to suspend the payments on this event or to cancel the bets on this match, as well as hand over the information on relevant side to the appropriate authorities for further investigation and prevention of similar incidents.
13.2 Betspawn reserves the right to suspend the payment of the rates and make a return on the rates to the event, if there are solid grounds to believe this match was negotiable. Such grounds may be based on the size, number and nature of the bets made by one or all of the possible methods of betting.
The decision of the governing bodies of relevant federations and regulatory bodies are also taken into account. In such cases Betspawn reserves the right to hand over the information on related party to the governing bodies for further investigation and preventing similar incidents.
14. Interrupted and postponed events
14.1 An event is considered interrupted if there was no play for an indispensable amount of playing time specified according the rules of Betspawn, even if the result at which the event was interrupted is later confirmed to be final.
14.2 For interrupted events recognized as canceled, if not otherwise stipulated in the rules of sports, all bets are refundable, except for ones for which the result is exactly defined at the time of the stop of the event. For interrupted events bets on the relative performance time (periods, etc.) are a subject to unconditional return.
14.3 For events postponed more than 24 hours, all bets should be refundable/returned. Events postponed less than 24 hours should remain as placed/active bets.
15. Events transfer
15.1 If the start time of the event has been significantly changed and otherwise is not stipulated in the rules of sports, all bets on the event are refundable.
15.2 During a game on the passage to the next round, in cases of transferring the game period onto subsequent days, or changes of the field, the bets remain valid. If the “passage” of the team which goes to the next round later has been canceled because of any reason, the cancellation is disregarded, and the payment is made according the results of played matches. If the second match did not take place or was interrupted, then all bets on it, including the passage, are refundable. Payments on the passage are made only at bets made before the first match. If none of the matches has taken place, the bets will be refunded.
16. Calculation of bets
16.1 Betspawn validates the results on the basis of official reports and alternative sources of information (including videos of the event) after finishing the event. In case of discrepancy between results from different sources of information, as well as in the case of their obvious mistakes the final decision to determine the results belongs to Betspawn.
16.2 All inquiries of Users regarding to the correctness of the results of Betspawn site should be based only on the basis of official sources of information (websites of regulatory bodies for these championships). Information from other sources cannot be considered a basis for the reviewing/reappraisal of bets.
16.3 Valid (factual) results considered to be the results, which are announced on the basis of official protocols or other sources of information, right after the end of the event. In exceptional cases, the organizer reserves the right to use video viewing to adjudge the true result.
16.4 Live event bet results are calculated based on what is known immediately after the end of the event/competition. All following changes (for example, changes by decision of a jury after the game) are not taken into account while deciding the bets. The company itself calculates these bets based on its statistical data about the actual course of the game. If not otherwise indicated, all bets on non-participating athletes in the competition will be void.
16.5 In cases when Betspawns statistics (based on TV coverage) is different from the official statistics, the bets are calculated according to the company’s statistics.
16.6 If more than one participant or team is declared as a winner of the competition, the coefficient of winnings is divided by the number of winners (the coefficient can’t be less than 1)
16.7 All operations on playing accounts are made in the currency chosen by the User during registration.
16.8 All bets for which the outcomes are already known (in particular bets on who will score the next goal or win a certain segment of the match), are considered valid and are calculated even if the event or tournament was suspended.
16.9 If a match is not completed and is considered as incomplete, then all bets on it are refundable, (except what is mentioned in point 16.1) even if the result, at which the event was suspended, later is confirmed as final.
16.10 If it does not contradict the special rules of individual sports, the result announced on the day of the match is taken for the result of the match. Any possible changes in the result, conditioned by the revision of the results of the event by governing bodies and disciplinary penalties of teams, for the purpose of betting, are not taken into account, and the initial results of the calculation of bets remain in force.
17. Betting groups/syndicates and Match/Event limit
17.1 Users are required to bet only on their own behalf. Recurring bets containing the same selections from one or more clients can be recognized as invalid and get canceled by Betspawn. Even after the official outcome of such bets is known, in cases when Betspawn is confident that Users have acted in collusion or as a syndicate, or suspicious bets have been made by one or more Users in a short period of time, such bets may be considered invalid and get canceled by Betspawn. 17.2 Bet limits by sport events are set accordingly to the player’s account status and individual bet/event. If the player makes an attempt to place a bet outside the limits specified for an event, a warning message will be displayed in the bet slip as a notification. Multiple bets which combine same selection within the same bet event are not accepted. Avoiding the Warning Message and Non-compliance with this rule will result in cancellation of all placed bets and a refund of the initial stake.
18. Non-participation in the event
18.1 If it does not contradict the special rules of individual sports, when an event participant for whatever reason cannot take part in the event which was bet on, the bet is considered valid and lost by the client. The exceptions are the following cases: 1) The event/tournament is canceled; 2) The event /tournament is considered invalid; 3) The location of the event was changed; 4) The event/tournament is suspended.
18.2 In case of bets “Who is taller” meaning bets with two outcomes, if one of the participants refuses to take part before the event/tournament, the bet is refundable.
19. Rules on eSports
19.1 Additional information about types of bets on different sports is indicated in the rules of eSports.
19.2 eSports rules take precedence over the general rules.
20. Some types of bets
20.1 In case of betting on the “Odd number/Even number of Total”, regardless of the eSports and the proposed position (including total goals/cards/fouls etc.) if the result is “0″, the bets are calculated as “Even number” 20.2 All bets on the number of medals are calculated according to the official medal table at the end of the event. Any changes undertaken by the governing bodies later are not taken into account. 20.3 Any medals won by the country team in any competitions shall be considered as one regardless of the number of participants in this team. 20.4 In case if any market has the potential outcome “Any other”, this outcome includes all participants of the event, not listed in the options of that market separately. 20.5 In case of game on any event in the “additional markets” of tours (total number of maps won, wins, losses, draws, rounds won etc.), only those matches of the tour are taken into account which are included in the daily line.
21.1 Only registered Users can participate in bonus-programs of Betspawn. To register, the User must fully and accurately fill in the registration form.
21.2 Registration and betting is allowed exclusively to people over 18 years old (or the allowed age range in the given country from which the user has opened a deposit and made bets). Users have complete responsibility as to dealing with the legality of Internet gambling in the region where they live and/or for providing the appropriate authorities of their country with information on winnings. Betspawn reserves the right to require proof of age and block the User’s account before receiving the appropriate documentation.
21.3 All information provided during the registration must be accurate and complete. In particular, when using credit or debit cards, the cardholder’s name and surname must match the name and surname indicated in the registration form, otherwise the account will be blocked. All bets made before locking the account are recognized as valid.
21.4 Betspawn reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any winnings. At the request of Betspawn the User must present an official document with a photograph, identifying his identity (a passport copy), copy of its used credit or debit card and also proof of authenticity of the indicated address data.
21.5 Each User can have only one account. Registered Users cannot re-register as a new client with a new name or a new email address. In case of violation of this rule, Betspawn has the right to void all bets made by the User.
21.6 The User has no right to permit any third party use their game account.
21.7 Please note that you should not send us the details about your credit card, account or other sensitive financial information via an unencrypted e-mail.
21.8 Betspawn allows all its Users to choose their own combination of username and password. Users should keep such information in secret. If your username and password are entered correctly while accessing the site, all bets remain in force and cannot be canceled or changed by the User. If you suspect that someone other than you know your password, change it immediately on our website. If you have forgotten the password or a part of it, please send a request to Betspawn support team for a new password.
22.1 Currently Users have the right to place bets in the following currencies: EUR, USD, SEK & NOK. Betspawn reserves the right to block the reception of bets and operating activities in any of the indicated currencies. In this case, all the necessary payments on the accounts of blocked currency would be held in another currency equivalent at the interbank exchange rate for that day.
23. The bonus program
23.1 All bonuses of Users are limited individually to one person, home address, telephone number and e-mail address, one bill of payments (such as by card number or Skrill account), as well as the computer being used (including the institute, Internet club and other public institutions). Betspawn has the right to refuse the bonus to any User or group of User. Bonus programs are available only to Users who have made a deposit in real currency to their account in Betspawn, unless a Betspawn representative has, in written form, instructed otherwise.
23.2 In case of violation of any requirement of the bonus programs, and also if there is any evidence of recurrent bets at one and the same event from a group of customers, or conspiracy, regardless of the result of the given bets, Betspawn reserves the right to deprive these Users from a bonus and to consider the corresponding bets as invalid. For the purposes of protection against fraud Betspawn has the right to demand a document from the client proving identity before transferring a bonus.
24.1 Available methods of payments are determined by the country and the currency selected during registration. A complete list of fees, limits on them and other items is displayed on the Deposits and Withdrawals page. Betspawn reserves the right to change these terms and details.
24.2 When conducting any financial transactions, it is necessary that the name of the owner of the debit/credit card or bank account exactly match the name of the owner of the appropriate account of Betspawn. Otherwise Betspawn reserves the right to cancel all transactions and make a return on all bets made while using someone else’s account or credit/debit card.
25. Entry of money on account
25.1 If any funds have been transferred to the User erroneously, the User is obliged to notify Betspawn immediately. Any winnings of the client arising from such an error shall be considered invalid, and such bets are refundable, regardless of the delay between the origin of the error and the time it was seen.
25.2 If the deposits to the account were made for any other purpose than bets, Betspawn (particularly in case of suspected fraudulent money turnover) reserves the right to cancel a deposit and collect from the User all costs incurred as a result of processing the deposit.
25.3 If the User’s deposit exceeds the bet’s amount, at the client’s request for withdrawal Betspawn reserves the right to charge the User all costs incurred as a result of processing deposits and withdrawals.
26. Financial Limitations
26.1 Unless otherwise stated, only one bet per sport event or match is allowed. Maximum stake per bet must be equal or smaller than the last deposit amount.
26.2 The maximum coefficient of combination bets is 1000. Combination bets, in which the coefficient of winnings exceeds the maximum, are calculated with a coefficient of 1000. In these cases, the sum of winnings should not exceed the maximum payment for a single bet. The maximum coefficient of winnings for each version of the system is 1000. Variants of systems on which the coefficient of winnings exceeds the maximum, are calculated with coefficient 1000.
26.3 The maximum amount of the bet on the event depends on the eSport and the events and is defined by the bookmaker network specifically for each event and each type of bet and is subject to change without prior written notice. Betspawn reserves the right to limit the maximum bet on individual events, as well as the introduction and removal of specific restrictions on the accounts of individual Users without notice or explanation of reasons.
26.4 All financial limits apply to any individual customer, or/and syndicates group of players acting as a collective unit, who have placed two or more bets containing the same match selections, including where placed in a series of bets, at a different range of odds markets, over a number of days using various players’ accounts and/or across different betting channels. Should we identify that two or more bets have been placed this way, all those bets will be considered as void and only first betting slip submitted will be considered as a legitimate bet.
27. Payments / Withdrawals
27.1 Payments are processed in a time not exceeding 72 hours starting from the moment that the request was made given the account has been verified and the withdrawal method is verified. Before the first payment will be made to the User by electronic payment methods (Skrill, credit or debit card, etc.), the client is obliged to verify account (KYC) to confirm their identity. Remember that forgery is severely punished by law, and in cases of suspicion of placing a counterfeit or an edited copy of the documents by electronic methods, Betspawn reserves the right to send such documents to the appropriate regulatory authorities.
27.2 Before making the payment, Betspawn will verify the correspondence of the name, surname, father’s name, birth dates of the client and also other data. If differences are found between the actual data and the data provided by the client, Betspawn reserves the right to make a refund for all bets by the User and refuse to pay out winnings to the User unless they prove the identity and accuracy of entered data.
27.3 If it turns out that the User has opened several accounts at Betspawn, the company reserves the right to refuse to pay out for these accounts (except the User’s assets legitimately transferred to the account of Betspawn after his payment of a fine in the measure of 10% of the total amount of deposits).
27.4 Group and family members should regulate personal relationships with each other – payments are made ONLY in the name of the owner of the appropriate account.
27.5 The User agrees to provide Betspawn with information about his bank account from which the bets will be made in particular, in order to transfer his winnings.
27.6 Betspawn is not responsible for changes in the amount of payments related to fluctuations of currency (rate of exchange).
27.8 If the User has requested a withdrawal in the amount of 1,000 Euros or more (or the equivalent in another currency at the interbank rate), the commission is paid to the bank by the User.
27.9 Betspawn reserves the right of funds’ withdrawal using a priority for itself method of payment for winning players (including credit/debit card or to the player’s bank account).
27.10 Before ordering the first payment, the player must bet on at least 50% of the payment as a deposit of money amount. This requirement is introduced to combat fraud and “money laundering” by players.
27.11 In accordance with Betspawn Withdrawal Terms, the minimum withdrawal amount is €10 (Euro or equivalent in other currencies). One customer transaction (deposit/withdrawal) per calendar month is free and paid by Betspawn, any others are charged according the payment processing providers. For transactions fees please visit Betspawn.com payment providers’ websites, Ex. www.Skrill.com, www.Neteller.com, and others.
27.12 For your security, you can withdraw from your Betspawn account by the same method you used to deposit into your Betspawn account.
27.13 If withdrawals are preceded with a deposit made through the methods Skinpay or Cubits (or equivalent bitcoin deposit methods)
27.14 When depositing money using the payment method Cubits (or equivalent bitcoin payment methods), the deposit must not be conducted with the purpose of converting bitcoin into real money. All deposits made through these methods must be with the intent of gambling, and not with the intent of converting bitcoin into real money. If withdrawing money through another payment method after a deposit has been made with Cubits (or equivalent bitcoin payment methods), the client must have placed bets amounting to at least 50% of each deposit through this payment method before any withdrawal can be allowed.
27.15 When depositing money using the payment method Skinpay (or equivalent skin payment methods), the deposit must not be conducted with the purpose of converting skins into real money. All deposits made through these methods must be with the intent of gambling, and not with the intent of converting skins into real money. If withdrawing money through another payment method after a deposit has been made with Skinpay (or equivalent skin payment methods), the client must have placed bets amounting to at least 50% of each deposit through this payment method before any withdrawal can be allowed.
27.16 Client confirms that he/she is familiarized himself with the conditions of the service "Yandex.Money" (link to terms of service "Quick payment": https://money.yandex.ru/pay/doc.xml?offerid=default)
28. Maximum winnings and odds.
Over a 24-hour period the maximum winnings of each individual User is 100,000 Euros (net winnings, without counting the amount of set money). Maximum odds, no matter the size of a combination bet, is capped at 1,000.00.
29. Account Termination and Suspension
29.1 Betspawn has a zero-tolerance policy on any kind of fraudulent activity. Customer account usage is limited to one account per person, address, family, household, email address, debit/credit card number, country of residence, IP address or and shared computer (i.e. School/College, Public Library or Workplace). Betspawn reserves the right to withdraw the availability of any offer or all offers to any customer.
29.2 To protect Betspawn.com customers’ accounts and prevent fraud activities all new customers have to go through the complete verification processes (KYC).
29.3 Betspawn reserves the right to close customer’s account and/or the services provided by Betspawn with immediate effect and without prior notice if customer who will be identified by Betspawn Anti-Fraud department that has violated Betspawn terms and conditions in any way. Customer will be banned from usage Betspawn products and payments services, all bets will be void, any winnings will be forfeited, player account closed, no further log-in attempts will be accepted, and all deposits will be returned reduced by previous withdrawals and deducted by a cancellation fee of €75. IP Block from US Territories - American law prohibits your participation from the USA. Though you may be a citizen from a different jurisdiction, even if you already have an account with Betspawn, you are still precluded from participating while you are in the United States. If you are not in the USA now, please note the IP address above and contact our Customer Services department mail to firstname.lastname@example.org– and they may be able to assist you. If you believe an error has been made, you might contact your own Internet Service Provider and ask them to register your IP address properly in the country where you reside. In using this website and/or opening an account here, you are required to ensure that you are acting legally in your own jurisdiction, wherever that may be. Every jurisdiction has its own legal requirements. You are required to warrant and agree that you have verified that you are acting legally in your locale. Betspawn follows the law. We suggest you do too – it’s the only way to really be a winner!
30. Payment Rules
30.1 Deposits to and withdrawals from an Betspawn account shall at all times be made through a Financial Institution or a Payment Solution Provider. Procedures, terms and conditions, availability, and duration for deposits/withdrawals may vary depending on time as well as the country and Financial Institution in question. Current advice is available when logged in on the Website under the headings “Deposit” or “Withdrawal”. We reserve the right to request the completion of our Know Your Client (KYC) process right after the first deposit effected to your Account, in order to carry out the necessary verifications
30.2 Betspawn will not make a withdrawal to an Account Holder out of his/her Betspawn Account before the Account Holder’s identity, age and place of residence has been sufficiently verified.
30.3 Betspawn does not accept cash funds sent or delivered directly to Betspawn or a Payment Solution Provider.
30.3.2 Betspawn will credit to the Betspawn Account all funds received by Betspawn from or on behalf of the Account Holder, or owed by Betspawn to the Account Holder.
30.5 Method of payment/withdrawal from/to Betspawn Account
30.5.1 An Account Holder is only allowed to: a. make deposits to his Betspawn Account with his personal Card or via his personal account created with one of the Financial Institutions or their licensees;
b. request withdrawals of funds held on his Betspawn Account to his personal account created with one of the Financial Institutions or their licensees.
30.5.2 An Account Holder is responsible for providing Betspawn with the correct details of his personal account for the purpose of withdrawals from his Betspawn Account.
30.5.3 An Account Holder must not allow third parties to use his Betspawn Account to make deposits to or withdrawals from his Betspawn Account.
30.5.4 It is the Account Holder’s sole responsibility to ensure that he complies with the above provisions.
30.6 Betspawn shall not accept a wager from an Account Holder unless a Betspawn Account has been established in the name of the Account Holder and there are adequate funds in the Betspawn Account to cover the amount of the wager, or funds necessary to cover the amount of the wager are provided in an approved manner.
30.7 Betspawn shall not deal with the credit balance of an Betspawn Account except: a. to debit from the Betspawn Account a wager made by the Account Holder or an amount the Account Holder indicates they want to wager in the course of a game they are playing or about to play; b. to remit funds standing to the credit of the Betspawn Account to the Account Holder, at the Account Holder’s request, in terms of regulation 37 of the Remote Gaming Regulations; c. to pay reasonable bank charges for deposits received and funds withdrawn; or d. as otherwise authorized by the Remote Gaming Regulations.
30.8 The balance of a Betspawn Account may turn negative in case of a chargeback.
30.9 Withdrawals from an Betspawn Account are made through payments addressed to the Account Holder or transferred to a bank account held in the name of the Account Holder, as advised by the Account Holder. Whenever possible, Betspawn will restrict withdrawals to be made only to the same account utilized by the Account Holder to make deposits.
30.10 When an Account Holder wishes to withdraw funds they have deposited into their Betspawn Account but have not wagered in any game or sport betting offer, Betspawn reserves the right to refuse to transfer the funds to another bank account than the one the funds originated if Betspawn suspects fraud and/or money laundering.
30.11 Depending on the payment method chosen by the Account Holder, minimum and/or maximum deposit limits may apply.
30.11.1 To withdraw an amount from the account, the Account Holder must complete the following steps.
- Choose Payment in the Account section.
- Choose payment system.
- Provide the required personal data and indicate the amount.
- Press Confirm. A message confirming the payment will then appear. The withdrawals will be remitted only to the same account from which the funds originated. There can also be limitations for withdrawals.
30.12 Betspawn reserves the right to charge the Account Holder for administrative costs resulting from withdrawals made by the Account Holder, as indicated on the Website.
30.13 Placing a bet through the Internet may be illegal in the jurisdiction in which an Account Holder is resident and/or domiciled; if so, the Account Holder is not authorized to use a Card for the purpose of placing a bet.
30.14 The participation of an Account Holder in the Services in a jurisdiction where such participation is prohibited by law shall not affect any stakes or payment made to and accrued for the benefit of Betspawn.
30.15 Betspawn, Curacao or any Governing Authority can monitor or request to review all transactions to prevent money laundering. All suspicious transactions detected by Betspawn will be reported to the Governing Authorities.
30.16 All transactions are checked to prevent money laundering.
30.17 It is the sole responsibility of the Account Holder to pay and proceed with all necessary diligence in relation to taxes on any Prize, if and where applicable.
30.18 It is unlawful to deposit money from ill-gotten means.